Personal information/data we collect and process.
When you visit our website, we may collect certain information automatically, such as your IP address, browser type, and operating system. We may also use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. This information is used to analyze trends, administer the site, track users’ movements around the site, and gather demographic information about our user base.

When you order an online course on our website, we will collect your name, email address, billing address, and payment method.

We may also ask for your phone number or other contact information such as your Company and Job Position to facilitate the purchase process.

You are responsible for ensuring the accuracy of the Personal Data you submit to EcoSkills. If you provide non-valid data, you will not be able to use the Site properly and it will affect our ability to contact with you. Email address should be accurate and current as it is the main form of communication with you.

Data Controller
For the purposes of General Data Protection Registration (GDPR) (EU) 2016/679 Data Controller is ECOSKILLS L.P., 40 Alopekis str., 10676, Athens, Greece.

Purpose of personal data processing
We undertake to keep strictly confidential all records of personal data collected and to keep such records exclusively for one and/or more of the following purposes:

• To identify you.
• To fulfill our obligations arising from our agreement to provide services to you.
• To provide superior customer service to you enhancing our services.
• To communicate with you regarding the provision of our services and responding to your inquiries.
• For marketing, advertising, and promotional purposes such as to send you newsletters or marketing communications or to inform you about our courses/offers or other information that may be of interest of you, if you separately provide you consent for us to do so.
• The personal data we collect from you may be used to send you personalized updates subject to your consent and the specific requirements of the applicable laws. For purposes of promotion activities, we may carry out you profiling by using combined data. Said processing within the framework of your information and/or participation to promotion activities for new products or services is based on your consent.
• To operate our business including for internal purposes such as data analysis, statistical and research purposes.
• To conduct surveys and evaluations/feedback questions regarding the quality of the services provided by us in order to improve our services.
• To enable you to use our website.
• To process transactions through our website.
• For billing purposes in relation to our services to you. 
• For the establishment, exercise and defense of legal claims or proceedings.

Legitimate grounds for personal data processing

We collect and process your personal information on the following basis:

• to perform our agreementto provide services to you;
• to comply with legal and regulatory obligations;
• for legitimate business purposes: Using your personal information helps us to operate and improve our business. It also allows us to make our communications with you more relevant and personalized to you, and to make your experience of our services more efficient and effective;
• because you have given your consent;
• for the establishment, exercise or defense of legal claims or proceedings.

How do we collect your personal information

For each of the categories of personal information and purposes described above, we gather information when you provide it to us, or interact with us directly, for example:

• when you interact with our online services by performing actions as, but not limited to visiting our Site.
• when you add personal information via contact form on our website to sign up for a Newsletter or when you send us email messages for course inquiries.
• Browsing: When visitors are browsing, we may track and collect information that indicates among other things what pages they visited, when they visited and what links were clicked. We also receive information from the URLs that were linked to the site as well information regarding the IP address, Internet Service Provider, and geographic location.
• when you place an order and register an account: When users complete a purchase and they enroll to a course, they are requested to add their personal data and create a personal account to attend their online course on the training platform. Users may use their LinkedIn, Facebook, or Google credentials to create a personal account.
• Discussions/Groups: EcoSkills may offer options for users to participate in groups either in private or publicly to share thoughts, ideas, and comments. They may be requested to provide their name and email address. It is not required to add any personal information that is considered sensitive as these groups can be sometimes publicly available.
• Third Party Sites: Personal data is collected when there is access or log-in to a third-party site, e.g. LinkedIn from our site. This may include the text and/or images of your Personal Data available from the third-party site.
• Third Party Payment Processing: EcoSkills offers you the ability to pay for our Online Courses using a credit card or other methods through a third-party payment processing service provider (Stripe /PayPal). Our service provider – not EcoSkills– collects and processes your financial information.
• Cookies: We use cookies when you visit our site. You can be informed in detail about cookies at https://www.ecoskills.com/cookie-policy. You can choose to accept cookies or not. If, however, you do not accept cookies, you may experience some inconvenience in your use of the Online Services.
• we collect your IP address, a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). An IP address is identified and logged automatically in our server log files when a user accesses the Online Services, along with the time of the visit and the pages that were visited. We use IP addresses to calculate usage levels, diagnose server problems and administer the Online Services. We also may derive your approximate location from your IP address.
• We may also use Google Analytics to collect and analyze information about your use of our website. Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies and similar technologies to collect information about how visitors use our website. This information is used to compile reports and help us improve our website and services. For more information about how Google Analytics collects and uses data, please visit the Google Privacy Policy.

Data Retention

We will retain your personal data for the period necessary to fulfill the purposes mentioned above unless a longer retention period is required or permitted by law or if you revoke your consent in case that your data processing is based on your consent.

The retention period of your data is determined on the basis of the following specific criteria, as appropriate:

• If processing is required under any applicable laws, your personal data will be stored for as long as this is required under the relevant provisions and in any case for the time necessary for the exercise of claims or defense of rights and legitimate interests.
• If processing is conducted on the basis of a contract, your personal data is stored for as long as this is necessary to implement the contract and to establish, exercise, and/or defend any legal claims under the contract.
• If the data collection is based on your consent, it may be deleted at any time upon the withdrawal of your consent. You can exercise this option any time by contacting us at the following contact details: email: [email protected].

Your data may be also deleted in one of the following cases:

• when it is no longer necessary for the purposes collected,
• when the deletion is necessary in order to comply with our legal obligations and
• upon your request, provided there are no overriding legal grounds requiring maintaining it.

Data disclosure

In the context of the processing purposes described above, we may disclosure your personal information to third-party service providers including, but not limited to, companies that provide technology services for the operation, protection, and security of our electronic systems (such as website hosting, information technology and related infrastructure provision, email delivery etc), payment processing services, marketing, auditing and other services.

We want to inform you that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

In all these situations we remain responsible for the processing of your personal data, defines the particular details of the processing and signs special agreements with any third parties assigned processing duties, in order to ensure that the processing is carried out in accordance with the applicable laws and that all individuals can freely exercise the rights conferred to them under the applicable legislation.

We reserve the right to disclose information that you are interested in, to any administrative, judicial, or public authority or legal or natural person if such notification is required by the law or a court order or if such disclosure is necessary to protect our legal interests or protect the safety of our users.

Minors

Children under the age of 18 are not allowed to use our Services. We do not knowingly collect personal identifiable information from children under 18. In the case a child under 18proceeds with providing personal information, we will delete it from our servers.

Your Data Processing Rights

According with the existing legislation and the restrictions provided therein, you have the following rights in relation to your personal data:

• To demand to know the categories of your personal data that we store and process, where they come from, the purposes of their processing, the categories of their recipients, the period of storage as well as your relevant rights (right of access).
• To demand the rectification or/and amendment to your data completed so that they are complete and accurate (right to rectification) by providing any necessary document justifying the need for rectification.
• To ask for a restriction of the processing of your personal data (right to restriction of processing).
• To object to any further processing of your stored personal data (right to object).
• To obtain the erasure of your personal data from the records we keep (right to erasure).
• To ask for the transfer of your data kept by the Company to any other controller (right to data portability).
• In case of solely automated individual decision making, including profiling which produces legal effects concerning you or significantly affecting you in a similar way, we implement suitable measures and safeguards for the protection of your rights, freedom and legitimate interests and offers you meaningful intervention carried out by humans, the right to express your opinion and ask for a justification of the decision based within this framework as well as the right to contest such a decision.
• To withdraw your consent at any time. Withdrawal of your consent shall not affect the legality of consent-based processing in the period prior to such withdrawal.
  Right to complain to the Data Protection Authority.

To exercise any of the above rights, you may contact us at the following contact details: email: [email protected].

Links to Other Sites

EcoSkills may contain links to other sites. These links will direct you to that site. Note that these external sites are not operated by EcoSkills. We advise you to review the Privacy Policy of these websites. We have no control over, and no liability for the content, privacy policies, or practices of any third-party sites or services.

Security Measures

We implement appropriate organizational and technical measures to ensure the security and confidentiality of your personal data, and their protection from accidental or unlawful destruction, loss, alteration, prohibited transmission, dissemination or access and any other form of unlawful processing. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us.

Marketing Preferences

We want to engage with you in a way that is meaningful to you. We recognize that you may only want to hear from us in a limited way.

You may choose to unsubscribe from our newsletters by clicking the “unsubscribe” link at the bottom of each one of our communications.

Please note that even if you choose to opt-out of communications with us, we will continue to send you transactional messages in order to fulfill our obligations arising from our agreement to provide services to you.

Privacy Policy Changes

This Policy may be changed whenever necessary. In any case, if you continue to use our services and our website after the modifications that have been made in accordance with the above, you will be deemed to accept these modifications. Thus, we advise you to review this page from time to time in case any changes occur. This Policy was updated on 27/4/2023.

CONTACT US
If you have any questions about this Privacy Policy, please contact us at [email protected].